FAQ

Q: How do I order?
A: Select the products you would like to order and click ‘add to cart’. You can add as many items as you like. When you are finished shopping, click on ‘view cart’ to review and process your order. You can find the ‘view cart’ button at the bottom of the various product pages.

Q: What are your payment options?
A: We accept debit and credit card payments through PayPal. All orders must be paid for prior to completion and delivery.

Q: When will my order ship?
A: {Sage Leaf Studio} product is typically shipped within 3 days of payment. For hair-bands, where you have specified the hairband size, this may take 1 additional day to ship, but we’ll do our best to get this out to you quickly!

Q: What are my shipping options?
A:
{Sage Leaf Studio Products} can be shipped anywhere in Canada and the USA. Canadian orders are shipped via Canada Post. {Sage Leaf Studio} is not responsible for any customs or brokerage charges for international deliveries.

Q: How long will shipping take?
A: We will do our best to ship your purchase as soon as possible! For domestic shipping, expect 5-7 business days for delivery. For shipping to the US, expect 7-10 business days. These are estimates only, and we are not responsible for lost packages.

Q: What is the shipping cost?
A:We currently have the following flat rates for shipping:
<$10: Shipping will be $2.00 CAD
$10 – 20: Shipping will be $3.00 CAD
$20 – $75: Shipping will be $5.00 CAD
$75 – $200: $10.00 CAD
>$200: $30.00 CAD

Q: What is your return policy
A: We value our customers, and want to ensure you are satisfied with your purchase, so please contact us at info@sageleafstudio.com if you unhappy. We will not accept returns on our items, however, we stand behind our products and will gladly replace any item that is defective. Simply email info@sageleafstudio.com and let us know so we can make it right!

Q: Does {Sage Leaf Studio} have wholesale prices or do custom requests?
A: By all means, shoot us an email with your inquiry: info@sageleafstudio.com

Thank you for your interest in {Sage Leaf Studio} Products!

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